Solutions
Bilingual Spanish Answering for Your Phone, 24/7
Your AI agent greets Spanish-speaking callers in Spanish from the first word, answers their questions, quotes the job, and books it on your calendar, so the share of your market that prefers Spanish gets scheduled in their own language instead of hanging up on a line they can't use.
Get your AI agent liveThe problem
Across much of the country, somewhere between 15 and 35 percent of the calls a local service business gets are from Spanish-speaking callers, and most owners undercount it because those calls end fast: the caller says hello, hears an English-only greeting, and is gone before anyone knows a job just walked. That hangup is a whole billable job handed to the competitor who answers in Spanish. Hiring a bilingual receptionist is expensive and hard to staff, and a traditional answering service charges extra for a smaller bilingual pool with longer waits, so for most shops the honest answer has been to lose those calls.
What you get
Greets callers in Spanish automatically
The agent detects the caller's language in the first few words and continues in Spanish if that's how the caller started, so a Spanish-speaking caller never has to push through an English menu or hang up and redial. No prompt, no transfer, no wait for a bilingual agent to free up.
Quotes and books in Spanish
The same workflow you run in English runs in Spanish: the agent walks the caller through the job, answers your configured questions, and books the appointment to your calendar, all in the caller's language. The booking lands the same way an English one does.
Tags the call language
Every Spanish call is tagged, so you can see which leads and which bookings came in Spanish and how much of your market you're actually reaching. It turns a share you used to guess at into a number you can look at.
Dedicated Spanish assistant on Pro
The $99 Pro plan includes a Spanish-speaking assistant, which covers most shops that want a Spanish line. If you need a single assistant that switches between English and Spanish within one call, that lives on the Business plan, so you can match the setup to how your callers actually behave.
How it works
- 1
Sign up
Create your account and pick a plan — most shops start on the Test Drive.
- 2
Connect your number
Point your business line at ScepterIQ so missed and after-hours calls are answered.
- 3
Train your agent
Add your services, hours, FAQs, and emergency keywords. Connect Google Calendar or Calendly for booking.
- 4
Make a test call
Call in, hear it qualify and book, tune the script, then go live.
Simple monthly pricing
Test Drive
$7 one-time
Starter
$39/mo
Pro
$99/mo
Recommended for trades
Business
$249/mo
Bilingual Spanish Answering for Your Phone, 24/7 FAQ
How many of my calls are actually from Spanish-speaking callers?
In much of the U.S. it runs between 15 and 35 percent of inbound calls, and it's usually higher than owners think because the Spanish calls to an English-only line end in the first few seconds and never get counted. A bilingual line is what turns those hangups into booked jobs.
Does the AI really sound natural in Spanish?
Spanish calls run on the same voice model family as the English ones, with native-sounding voices and dialect support. The practical test is to have a native speaker call your number, ask your trickiest questions, and listen to the recording. Most shops tune a few phrases.
Can it switch between English and Spanish in one call?
Mid-call switching between English and Spanish is a Business-plan feature. The Pro plan includes a dedicated Spanish-speaking assistant, which covers the common case of a Spanish-preferring caller; if your callers routinely mix both languages in a single call, that's the Business tier.
Will it book a Spanish-speaking caller into my calendar?
Yes, the same way it books an English caller: it offers your real open slots and writes the appointment to Google Calendar or Calendly, confirming in Spanish. If you use another scheduling tool, it emails the caller a booking link instead.
Does Spanish coverage cost extra?
A Spanish-speaking assistant is included on the $99 Pro plan, and Spanish conversations draw on the same credit-based pricing as English ones — there's no separate bilingual surcharge. Pricing is monthly: $7 Test Drive, $39 Starter, $99 Pro, or $249 Business.
Related trades
Keep reading: bilingual phone coverage spanish · does ai receptionist sound human. Or compare ScepterIQ with a traditional answering service.
Stop missing customer inquiries.
ScepterIQ handles customer inquiries, qualifies leads, and books jobs 24/7 — set up in under 30 minutes.